Rejuvachair – Returns & Refunds Policy

At Rejuvachair, your comfort and recovery are our priority. If something isn’t right, we’re here to help.

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return, items must meet the following conditions:

• The item must be unused and in the same condition as received

• It must be returned in original packaging with all accessories included

• Proof of purchase is required

How to Start a Return

To request a return, please contact us via our Contact Us page.
Returns must be approved before being sent back. Items returned without approval will not be accepted.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Used massage or recovery products

• Personal care or hygiene items

• Sale or clearance items

• Gift cards

If you are unsure whether your item qualifies for return, please contact us before submitting a request.

Damaged or Faulty Items

If your item arrives faulty or damaged, please contact us immediately with photos so we can assess the issue and arrange a replacement or refund where appropriate.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.
If approved, refunds will be processed to the original payment method within 10 business days.
Please note that processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us for assistance.